Jeannette Bunnell, an Underwriter from Vancouver is known for going the extra mile. Jeannette has been with Evergreen since 2012 and has the reputation for being willing and able to take on additional work to help out her teammates.
Recently, she reviewed a file for our Gig Harbor branch. Jeannette was given the file late in the week and provided approval by Saturday. She provided advice on how to document proof so that a condition on the appraisal could be corrected. With the appraisal corrected, she was able to sign off on the condition before she left on vacation and 16 days ahead of the scheduled close date.
Jeannette’s commitment to excellent service provided a WOW moment for not only the homebuyer, but for the Gig Harbor branch. This was the first experience the selling agent had with Evergreen and was duly impressed. In fact, the agent is already referring new borrowers to Evergreen.
It’s employees like Jeannette, providing WOW moments that make Evergreen shine.